I didn't get a confirmation email for my purchase. Did my order go through?
If you placed an order but haven't received a confirmation email, here's how to verify it went through:
- Sign in at theartofcoachingvolleyball.com.
- Go to My Dashboard → My Orders to view your Recent Orders.
- If your order appears there, it processed successfully — your confirmation email may have been delayed or filtered to spam. Check your junk/spam folder for a message from volleyball@theartofcoaching.com.
- If your order does not appear, check your bank or credit card for a pending or completed charge from "The Art of Coaching Volleyball" or "AOC Volleyball" before trying again — in rare cases a payment goes through but the order doesn't sync.
Still not sure? Email volleyball@theartofcoaching.com with the date and item you tried to purchase and we'll look it up on our end.