What is your clinic refund policy?

Our refund policy depends on the type of ticket you purchased.

In-person tickets: You can receive a 90% refund up until 48 hours before the clinic day. Refunds are not available after that deadline.

Virtual tickets: You can receive a full refund up until 24 hours before the clinic day. Refunds are not available after that deadline.

What if I’m past the refund deadline?

You still have options that preserve the value of your registration:

1. Transfer your registration to another coach.
2. Move your registration to another in-person or virtual clinic. If the new registration costs less, you’ll receive a refund for the difference.
3. Convert your full purchase amount into an AOC Volleyball Store Card. Use it toward future clinic registrations, Premium Memberships, coaching tools, online certifications, on-demand clinics, or any other AOC resource. Your Store Card account tracks your remaining balance and does not expire. You can use it for multiple purchases over time.

How do I request a refund or registration change?

Please email volleyball@theartofcoaching.com. Include:

• Your name and the email address used for registration
• The clinic name or location and date
• Your order number, if available
• The refund or registration change you’re requesting

Our team will review your registration and help with the next steps. If your school or organization paid for the registration, please mention that in your request.