What is your clinic refund policy?
Our refund policy depends on the type of ticket you purchased.
In-person tickets
You can receive a 90% refund up until 48 hours before the clinic day. After the 48-hour mark, no refunds are available.
Example: If the clinic begins on April 4, you can request a refund up until the end of the day on April 1.
Virtual tickets
You can receive a full refund up until 24 hours before the clinic day. Refund requests after the 24-hour mark cannot be granted.
Example: If the clinic begins on April 4, you can request a refund up until the end of the day on April 2.
If you’re past the refund deadline
You still have options:
- Transfer your registration to another coach.
- Move your registration to a different clinic later in the season.
- Change your registration to virtual attendance instead. The virtual ticket is less expensive than in-person, and many coaches put the price difference toward a Premium Membership (also available at a discount during clinic registration).
How to request a refund or change
Email volleyball@theartofcoaching.com with your order number and what you’d like to do. We’ll reply within one business day.
For step-by-step registration help, see How do I register for a clinic?. For payment options (credit card, check, purchase order), see Clinic payment options.